Please note: All business conducted with our customers is in English, we cater for the English speaking sector. Phone and emails are answered in English only ! Therefore the English part of the disclaimer / terms & condition applies at all times.
Voorwaarden: + Terms & Conditions
1) Cargotaxi behoudt zich het recht voor om ten allen tijde zonder kennisgeving naar eigen inzicht eenzijdig wijzigingen aan te brengen in de voorwaarden.
2) De opdrachtgever dient te beschikken over een geldige aansprakelijkheidsverzekering W.A.
(Wettelijke Aansprakelijkheid) die de schade dekt, die door de opdrachtgever wordt veroorzaakt.
De opdrachtgever blijft ten alle tijden verantwoordelijk voor het in enuitladen van de ingehuurde verhuiswagens, en verhuislift. Cargotaxi stelt zich niet aansprakelijk voor beschadigingen in welke vorm en mate dan ook,aan de te verhuizen goederen.
3) De opdrachtgever dient zelf voor van overheidswege benodigde vergunningen te zorgen.
4) Voor opdrachten die geheel of gedeeltelijk buiten de “Ring Amsterdam”vallen dient een voorschot van 10% op de rekening van Cargotaxi gestort te worden.
5) Annuleringen en wijzigingen dienen per e-mail aan Cargotaxi te worden voorgelegd.
6) Bij annulering binnen 24 uur voor het overeengekomen tijdstip bedragen de annuleringskosten 10% van de opdracht en worden deze direct met het voorschot verekend.
7) Wanneer bij aankomst van de verhuislift blijkt dat deze redelijkerwijsniet opgesteld en of ingebruik kan worden genomen , door bijvoorbeeld:
obstakels zoals telefooncellen, fietsenstandaards,straatmeubilair,verlichting, bomen niet begaanbare weg ,bezette parkeerplaatsen, of dat veilige opstelling en ingebruikname van de verhuislift redelijkerwijs niet gegarandeerd kan worden, bedragen de annuleringskosten €35.
8) Het is de opdrachtgever niet toegestaan te onderhandelen in welke wijze dan ook met op de locatie aanwezige werknemers van Cargotaxi. Voor wijzigingen onderhandelingen ed. Dient u contact te nemen met ons kantoor hetzij telefonisch of per e-mail.
9) Genoemde prijzen zijn onder voorbehoud en exclusief 19% BTW.
10)Aan het einde van de verhuizing, graag contant betalen.
Payments are to be paid Cash € (Sorry, we do not accept, credit cards, cheques or any other form of payment, except cash.) We do not give credit.
2) Changes to Disclaimer :
Cargotaxi has the right to make any changes at any time to the disclaimer or any other changes on the website, and that includes the prices. All prices quoted are estimates we do not guarantee
exact prices as conditions my vary at the time of the move.
3) Insurance :
Everything we transport can be insured, only when we do everything for you.
Glass, mirrors & windows are not insured.
You need to arrange the insurance ahead of time, for that day yourself.
Own risk: € 500,00. You can buy off this own risk for € 45,00 a day.
This must be paid 5 working days before the date of your move.
All your goods needs to be insured by yourself, we will not be held responsible for any goods that has been broken or damaged.
(Any valuable item that is worth more than €500, we must be notified in advance, so that we can take extra precaution becuase of its high value.)
Pack all mirrors and breakables with bubble wrap clearly mark "Fragile ".
Mark Fragile objects "Fragile" all the boxes that contain breakables mark"Fragile " .
4) Permits :
All permits that need to be obtained for parking,moving,blocking the street, driving on the sidewalk,driving on bicycle lanes, operating the verhuislift & streets that are for market places, can be obtained from the Goverment agencies that deals with permits,such as "Stadsdeel",it is your responsibility to obtain them. If you do not have the permits on the day of your move,you will be responsible for any fines occuring. (You need to save a parking spot for the truck of 3m x 10m , all parking fees are to be paid by you)
5) Cancellations :
All cancellations must be 24 hours in advance, should we not receive cancellation in time you will be billed for drivers time, €20 per hour,workers €20 per hour for each worker, truck rental fee +€ 1 for each kilometer both ways. If the bill is not payed in 30 days interest your account will be handed over the a debt collector. We will be adding 10% compound interest every month untill it is settled, plus a late fee of €50 will be added. Cancellations must be made by email - info@cargotaxi.nl and call to verify that we have received your email.
6) Pet transport:
Services is available on request. All pets in transit must be in a proper travelling box.
If the pet is leaving for another country please ensure that all relevant documentation is in order.
7) Weight limit restrictions :
The weight limit on the truck is 1200kg, for the full 20m3 the weight is divided by the cubic meters.
5m3 = 300kg limit
10m3 = 600kg limit
15m3 = 900kg limit
20m3 = 1200kg limit
8) Materials not allowed to be carried by law:
Flammable liquid or gasses.
Drugs soft or hard.
Fertilizer of any kind.
Explosives & fireworks.
Materials that leave foul odours.
Nuclear & medical waste.
Contraband Alcohol & Ciggarettes across borders. No human's allowed to ride in he back of the truck. (exception cats, dogs, birds that are in the proper pet travelling box)
Driver has the right to refuse any material that may be hazordous or may damage the truck.
8a) You are liable for damages:
Any of your goods that are packaged, in boxes,bags, or any other type of packaging
what is covering up that is in there, that can not be seen,
If something leaks into the truck and causes damage from any of the abovementioned
you are fully responsible and will be held liable to pay for any damages caused.
Insurances do not cover this type of property damage.
In the case of false representation by the customer, Cargotaxi will NOT be held liable for any damages occuring thereoff.
Customers have to be present at all adresses unless otherwise arranged in advance.
9) Damage to walls :
Cargotaxi, will not be held responsible for ANY damage to walls during a move.
10) Stoep tot stoep "Curb to Curb"(for amsterdam)
"Stoep to Stoep" Amsterdam only- from €40 for 10m3, you need to have all your goods ready on the sidewalk at the time of appointment, you load we pack the goods on to the truck and at the final destination we will unpack & you unload your goods on the sidewalk the rest is then up to you.
(Time limit 1 hour / Extra time €10 for every 15 minutes)+ (All other terms & conditions apply)
A 15m3 (15 Cubic Meter) Truck Comes out to you,You get 10m3 = 600kg limit (10 Cubic Meter) of space on the on the truck ( More space available at additional cost )
11)Stoep tot stoep "Curb to Curb"( For All of Netherlands )
"Stoep tot stoep" You need to have all your goods ready on the sidewalk at the time of appointment,
you load we pack the goods on to the truck and at the final destination we will unpack & you unload your goods
on the sidewalk the rest is then up to you.
A 15m3 (15 Cubic Meter) Truck Comes out to you,You get 10m3 = 600kg limit (10 Cubic Meter) of space on the on the truck ( More space available at additional cost )
Price : (These prices are from Amsterdam to All of Netherlands )
TRUCK : 10m3 space on the truck €50 + .50 cents for each kilometer (Time limit 3 hour / Extra time €10 for every 15 minutes)
DRIVER :+ €10 Per hour for the driver (Time limit 3 hour / Extra time €10 for every 30 minutes)
( you pay for the time the driver leaves amsterdam and back to amsterdam (Roundtrip) + €0.50 per km)
(These prices are from Amsterdam to All of Netherlands ) All prices exclude 19% btw and insurance (All other terms & conditions apply)
12) Outside of The Netherlands:
A 50% deposit is payable into our bank account,15 days prior to the start of the journey /move. This is applicable to all moves outside of The Netherlands. This deposit is non refundable should you need to cancel and do NOT do so in time. Cancellation should be made no later than 72 hours before we leave Amsterdam to start our journey for that move. All cancellation must be made by email to info@cargotaxi.nl
and call to verify that we have have recieved your email.
13) Verhuislift (Outdoor ladderlift)
Your responsibility before ordering the verhuislift:
make sure there is a spot for the verhuislift, the verhuislift need to be no more than 4 meters away from the building, and no closer than 1 meter from the building. Make sure there is no obstacles like : phone booths,bicycle stands,cars, lamp posts, electric cables, store awnings, satelite dishes, trees etc.The lift needs solid ground to stand on, it can NOT be operated on sand, earth or grass, or on very windy days. Always ensure that the window is big enough and can be removed. When the verhuislift is in use, it is required that 2 people are upstairs to move the items onto /off the verhuislift the whole time.
The size of the verhuis lift is 3m x 10m , the spot needed for the verhuislift must not be smaller.
After you have made sure these things are not in the way, you need to obtain a permit from the Local Goverment agency that deals with permits such as "STADSDEEL"
We will still operate the lift even if you did not obtain a permit, you will take full responsibility for all fines.
The verhuislift is being rented to you, the worker operating the lift is being rented by you, you are renting the equipment and the operator for the agreed upon sum. Therefore it is your responsibility to obtain the permits or to pay for the fines if they occur. The fines will be on your name, since you are the renter.
13a) Liabilities verhuislift :
If you are putting goods on the lift and something should fall off the verhuislift and do any damage, to a human or property you are 100% liable for it. Our insurance does not cover you for that.
Unless you hired workers from our company who has been trained to put goods on the verhuislift, our insurance will only pay out to others and not to you. Doing so, it releases you from your liability if you did not assist by putting goods on the lift. If you are a part of putting something on the lift with the worker then you take 50% of the responsibility. You can always hire enough manpower from us which excludes you from such liability. You can buy insurance from us for €45 for the day which will cover your move, if we have done all the work for you.
13b) If the verhuislift cannot be operated :
If the verhuislift cannot be operated at the location for any reason, mentioned above or others A fee of €35 is still payable. This is for Amsterdam. Outside of Amsterdam the fee is 50% of the agreed upon price. The lift operator has the right to refuse to operate the verhuislift should he feel the conditions is unsafe, and the fees will still be due on the spot. Any disputes on windy days will be credited.
